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In the Cloud solution, user data stored is available only to the user and Chemwatch IT (to provide support). Other customers cannot get an access to the other client’s information as it is protected by security login and password. To make sure no outside person can get hold of the user data we established a “white list” of IP addresses allowed to connect databases directly. In order to secure traffic we enforce SSL (MD5) /TLS (SHA-1) secure connection between Chemwatch and the client. Additionally we implement TLS secure connection on our server, so customer may use the power of SHA-1 hashing key to secure the traffic.
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